Spamgourmet untreated bugs got me BANNED other sites.

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Spamgourmet untreated bugs got me BANNED other sites.

Postby Lancer » Sun Sep 16, 2012 7:28 am

I've just been shut out from a site I've paid membership for over the last few years, all because I'm using a Spamgourmet address and there's a serious bug in Spamgourmet, which auto-replies to their emails with a message saying, to the effect, that I can't be found.

They have a policy that if I don't use a reachable email address, they drop my account.

Specifically, Spamgourmet sends an email back (to those trying to reach me) which states their message can't be sent to me due to the following error:

Code: Select all
sh: -c: line 1: unexpected EOF while looking for matching `"'
sh: -c: line 2: syntax error: unexpected end of file


This does not happen every time, though it is extremely frequent on the "reset email / password details" feature of a certain site I can now no longer log in to. Guess I'll have to crawl back to them with a "real" (unprotected) email and see if my membership information is still intact.

I sent you an alert on this three days ago, as did someone else on this forum way back in November LAST YEAR... and you've completely ignored the issue. Not a single answer from you as yet.

And now it's cost me.

Very unreliable Spamgourmet :evil: If what the webhost is telling me is true, then you are losing peoples emails - probably lots of them due to this bug, and you're not even aware of it.

Edit: I've now registered to the website with an unprotected address. I then got the confirmation email which apparently can't be sent to me through Spamgourmet, and then, when I sent it to my own spamgourmet address; it went through with no problem so I can't personally reproduce the error. It is definitely happening to the webhost I'm wanting to use Spamgourmet for though, as they sent me back the error message they were getting. Could it be the errors only happen with specific senders?
Lancer
 
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Joined: Fri Feb 01, 2008 11:29 pm

Re: Spamgourmet untreated bugs got me BANNED other sites.

Postby josh » Tue Sep 25, 2012 8:39 pm

sorry - I just don't have a clue what could be causing that. I'm thinking about it.
josh
 
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Joined: Fri Aug 29, 2003 2:28 pm

Re: Spamgourmet untreated bugs got me BANNED other sites.

Postby Lancer » Thu Sep 27, 2012 9:01 am

Thanks for replying Josh.

It would be good if this could be figured out. The problem is there is no way for me to know whether I've lost emails this way other than the other party telling me that they got the bounce response. It seems to depend on who sends the message given that I've been able to send to my own Spamgourmet account with a copy/paste of what they were trying to send me.

Stumped... but while unresolved it does make me nervous about using spamgourmet.
Lancer
 
Posts: 24
Joined: Fri Feb 01, 2008 11:29 pm

Re: Spamgourmet untreated bugs got me BANNED other sites.

Postby josh » Wed Oct 17, 2012 8:28 pm

is it just those two lines of error? Is there *anything* else?
josh
 
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Joined: Fri Aug 29, 2003 2:28 pm

Re: Spamgourmet untreated bugs got me BANNED other sites.

Postby Lancer » Wed Nov 14, 2012 3:02 am

josh wrote:is it just those two lines of error? Is there *anything* else?

Nope. Nothing else.
That's the only clue from Spamgourmet servers offer while it otherwise silently eats all the correspondence. Sometimes they don't even get that.
Lancer
 
Posts: 24
Joined: Fri Feb 01, 2008 11:29 pm


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