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Cannot reply using Hotmail's webmail

PostPosted: Thu Feb 15, 2007 1:18 am
by MailMonkey
I am unable to reply to messages received on my hotmail account via SG.
This occurs when using the web interface in hotmail, here's the error message:

One or more addresses are not in the correct email format or could not be resolved to a group in your addressbook (Please use the following format for emails: yourname@example.com).
Invalid email addresses: "+xxxx+yyyy+019a922b2b.info#zzz.com@spamgourmet.com". (where xy&z are the actual address words).

Any ideas?
TIA

PostPosted: Fri Feb 16, 2007 2:09 am
by SysKoll
Typical. Microsoft decides what's legal or not. Who cares about the RFC standards, we are Microsoft. We don't care. We don't have to care.

See these threads:
http://bbs.spamgourmet.com/viewtopic.php?t=944
http://bbs.spamgourmet.com/viewtopic.php?t=105

I can only offer 3 suggestions:
  • Try again, this time enclosing the return address in angle brackets "<" and ">", without blanks, to attempt to bypass Hotmail's bugs
  • If it still doesn't work, open a problem with Hotmail support, remind them that the address formats are dictated not by their whims but by RFC 2822 section 3.2.4, and that the + and # chars are legal in the addresses' local part (which is the part that is before the @). See http://www.ietf.org/rfc/rfc2822.txt for instance.
  • Creete a gmail account. It's better than hotmail anyway.

PostPosted: Fri Feb 16, 2007 2:25 am
by josh
yeah, that sucks, and it always used to work, so they must have changed something. The address is valid, as are the other "redirection" addresses we hand out.

Another workaround (for future messages) would be to disable reply address masking, but that's probably not what you want to do.

PostPosted: Tue Oct 16, 2007 10:36 pm
by super_copy
I sent them a "feedback" message under their Hotmail (Windows live mail) help section. If enough of us complain, maybe they will notice.

BTW, because they suck, that is PRECISELY why I designated Hotmail as my spam can. :evil:

Keywords: hotmail windows live mail not a valid address reply masking spamgourmet ietf rfc 2822 valid invalid characters