by SysKoll » Tue Feb 22, 2005 1:58 am
You're summing up the whole problem. Josh put countless hours in the site, and I try to give a hand. We both are completely overwhelmed by $DAYJOB, and that hampers our availablitity to code new features. The only reason we do that is that we hate spammers and we have tolerant spouses.
This is strictly a best-effort site, and as such, it comes without warranties. So super-duper important email shouldn't go through spamgourmet. Of course, it remains to be seen whether a commercial provider would give you any kind of service in case of lost email.
What we need is an enterprising soul to download the code and set up a commercially supported version of the site so that you can call a number and complain if you don't get your email. This would not preclude the existence of sg as a free site, of course.
To conclude, let's just say this: If you use a free email service and get in trouble because said site lost an important email, you'll come out as a cheapskate who got shafted because he chose to use a free service. If you use a commercial emai service and the same thing happens, you are a victim of unforeseeable circumstances who got shafted in spite of paying for his email. Same thing, different perception. That's the only real difference.
Paying for a service allows you to bitch in the uncarring ears of an underpaid Indian tech support rep. BUT: if lost email gets you in trouble, you won't be the one to blame. Nobody would accept liability in any case, but you'd come out clean.
Last edited by
SysKoll on Tue Feb 22, 2005 3:21 am, edited 1 time in total.
-- SysKoll