I'm having problems with two vendors which may end up being the same problem. I'm hoping someone here can shed some light on this or suggest things that I can try.
NEWEGG: I've had a Newegg account that sends me mail through spamgourmet for years. A while ago (maybe around two years, but maybe even longer) I started having problems where the promotional information that Newegg sends out would not arrive, At first this was inconsistent, I might not get promotional emails for a month ot two and then they would start showing up again. But eventually they stopped completely and would not restart. This in spite of me re-signing up for promotional mailings with my Newegg account, and even creating a second account with an xoxy.net address rather than a spamgourmet.com address. I finally resolved this by creating yet another account at Newegg that uses a non-spamgourmet address that then forwards to my real address, and I'm getting all of the promotional material through that address. The strangest thing is that when I make a purchase through Newegg the confirmation and shipping information come in through my spamgourmet address just fine, it is only the promotional information that fails to arrive. And the last 3 things eaten listed on the Spamgourmet page never list any Newegg messages as being eaten, they are a trusted sender, and the remaining message count on the account in question us at 20. Why don't I get the promotional messages through this account any longer?
BESTBUY: I wanted to buy something from BestBuy.com today, but as it involves a digital code that must be emailed to me I needed to create an account. I have been unable to do so. The BestBuy system was failing but not reporting the source of the error. I eventually got support involved and they claim to have an account set up for me using an xoxy.net address that I gave them, but I have been unable to log into it. I keep trying to have the BestBuy system reset the password and they claim that they are resending me a password resetting link through the xoxy.net address that I gave them, but it never arrives (and spamgourmet.com never shows that the account with bestbuy and my watchword have had any activity). This my be completely unrelated to my Newegg issue, but both cases seem to be examples of vendors sending to spamgourmet.com or xoxy.net addresses but the messages never seeming to be received by spamgourmet.
I have been using Spamgourmet for years. I'm very pleased with it. I have 13,942 forwarded, 14,633 eaten messages. Overall it has worked extremely well. But these two issues are a real puzzle to me and I can't resolve them. I still want to make my BestBuy purchase, but not bad enough to give them my real email address, so I would really like to resolve this.