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Unable to login

PostPosted: Sat Jun 08, 2013 5:55 pm
by vikasa
Just tried to login to my account and cannot. Password reset all rejects the username. Long time user, never had a problem.

What's up?

Re: Unable to login

PostPosted: Sat Jun 08, 2013 7:01 pm
by Function
Same here. Password reset doesn't work either. At the top of the home page, it says 0 users. Was the DB erased?

Re: Unable to login

PostPosted: Sat Jun 08, 2013 8:23 pm
by vikasa
Huh you are right hadn't noticed that! The banner lists the total number of email addresses but all the activity and user counters are 0. Looks like the back end service is own.

I see some threads about a recent hardware move couple of weeks ago but that seemed to have gone off well.

Josh?

Re: Unable to login

PostPosted: Sat Jun 08, 2013 9:31 pm
by stopit
Hi,

I have the same problem. I cannot log into the mail part - into the forum I can log in - this feels strange.

No mails get transferred to me since hours.

I really hope that the guys can make the thing work again and the mails that have been received during this database problem are not lost.

Greetings with thanks for the great service

stopit from Germany

Re: Unable to login

PostPosted: Sun Jun 09, 2013 1:44 am
by mariogourmet
Also experiencing the same problem: Cannot log in to Spamgourmet, and I have not been getting emails for about 24 hours. Somebody please fix this!

Re: Unable to login

PostPosted: Sun Jun 09, 2013 5:58 am
by josh
we had a power supply go bad, which led to the disks flaking out, which resulted in wrong database results, which caused all kinds of problems. With a new supply, everything's working again, and there was no apparent disk corruption.

Re: Unable to login

PostPosted: Sun Jun 09, 2013 7:05 am
by stopit
Hi Josh,

the Spamgourmet service is running again as ever. From what I know, no emails have been lost.

Thanks for your fast action and this great and helpful service!

Greetings from Germany,
stopit

Re: Unable to login

PostPosted: Sun Jun 09, 2013 4:13 pm
by aneta
Ahhh. Thanks for being on top of it :) :)