Unable to login

General discussion re sg.

Unable to login

Postby vikasa » Sat Jun 08, 2013 5:55 pm

Just tried to login to my account and cannot. Password reset all rejects the username. Long time user, never had a problem.

What's up?
vikasa
 
Posts: 27
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Re: Unable to login

Postby Function » Sat Jun 08, 2013 7:01 pm

Same here. Password reset doesn't work either. At the top of the home page, it says 0 users. Was the DB erased?
Function
 
Posts: 6
Joined: Mon Dec 17, 2007 11:16 pm

Re: Unable to login

Postby vikasa » Sat Jun 08, 2013 8:23 pm

Huh you are right hadn't noticed that! The banner lists the total number of email addresses but all the activity and user counters are 0. Looks like the back end service is own.

I see some threads about a recent hardware move couple of weeks ago but that seemed to have gone off well.

Josh?
vikasa
 
Posts: 27
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Re: Unable to login

Postby stopit » Sat Jun 08, 2013 9:31 pm

Hi,

I have the same problem. I cannot log into the mail part - into the forum I can log in - this feels strange.

No mails get transferred to me since hours.

I really hope that the guys can make the thing work again and the mails that have been received during this database problem are not lost.

Greetings with thanks for the great service

stopit from Germany
stopit
 
Posts: 3
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Re: Unable to login

Postby mariogourmet » Sun Jun 09, 2013 1:44 am

Also experiencing the same problem: Cannot log in to Spamgourmet, and I have not been getting emails for about 24 hours. Somebody please fix this!
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Re: Unable to login

Postby josh » Sun Jun 09, 2013 5:58 am

we had a power supply go bad, which led to the disks flaking out, which resulted in wrong database results, which caused all kinds of problems. With a new supply, everything's working again, and there was no apparent disk corruption.
josh
 
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Re: Unable to login

Postby stopit » Sun Jun 09, 2013 7:05 am

Hi Josh,

the Spamgourmet service is running again as ever. From what I know, no emails have been lost.

Thanks for your fast action and this great and helpful service!

Greetings from Germany,
stopit
stopit
 
Posts: 3
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Re: Unable to login

Postby aneta » Sun Jun 09, 2013 4:13 pm

Ahhh. Thanks for being on top of it :) :)
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