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marked as spam by Protonmail

PostPosted: Fri Apr 28, 2017 6:57 pm
by blackdruid
Dear community,

Since a couple days, the emails I receive on Protonmail through spamgourmet addresses are marked as spam. Here is the answer from their support team:
It looks like gourmet.spamgourmet.com [216.75.62.102] is on a blacklist: 216.75.62.102 listed in bb.barracudacentral.org.
You should ask spamgourmet to remove themselves from the blacklist (barracuda is widely used and respected).

Can anybody look into this?
Regards,

Re: marked as spam by Protonmail

PostPosted: Fri Apr 28, 2017 10:58 pm
by josh
I put in a request: "Your confirmation number is BBR21493420265-98322-20396."


after I checked, and it said:

The IP address 216.75.62.102 is listed as "poor" on the Barracuda Reputation System. To request removal, please click here.


ugh. Some of these services don't notice that we're merely forwarding email, or don't care, but consider us the source of it instead.

Re: marked as spam by Protonmail

PostPosted: Wed May 03, 2017 3:38 pm
by josh
Now it says "The IP address 216.75.62.102 is not currently listed as "poor" on the Barracuda Reputation System."

So I guess that's good