service suspended

Discussion of items in the "What's New" log.

service suspended

Postby info » Wed Jul 13, 2011 10:36 am

our server got blacklisted on UCEprotect, who notified our service provider, who suspended service. UCEprotect wants to get paid for an "express delisting" - our service provider has provisionally unsuspended the service after I called them.

Not sure what's going on here, but it's likely a false report from one of our users. Remember, ***ONLY REPORT THE SERVER THAT ACTUALLY SENT THE SPAM*** - all the email you receive from spamgourmet comes ***THROUGH*** our server, but the original server will be at the top of the list.

False reports are a violation of the Terms of Service. If this is what happened, I will find the account responsible and suspend it without hesitation or an attempt to contact the user - the reason should be obvious, since it brings down the service for hundreds of thousands of other users.
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