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Mail not reaching my inbox

Posted:
Wed Jan 17, 2007 10:32 pm
by Elkay
I'm not recieving any mail from my myspace account.
Myspace is a trusted sender and my mailadress is myspace-blowbeat DOT x DOT obmod AT antichef DOT com
In the advanced mode I can see mail is being forwarded to my real email address. But it doesn't arrive. I've checked my spambox too, nothing in there.
What's wrong?
Thanks, L?on

Posted:
Thu Jan 18, 2007 2:31 pm
by josh
are you getting any mail to through your spamgourmet account?

Posted:
Thu Jan 18, 2007 2:39 pm
by Elkay
josh wrote:are you getting any mail to through your spamgourmet account?
Yep, the Topic Reply Notification is coming in.

Posted:
Thu Jan 18, 2007 9:55 pm
by SysKoll
I verified in the log that we are indeed sending email to your myspace-blowbeat disposable. The last one was sent Jan 17 14:41:44 (PST). So since we see these emails leaving our system without a problem, the issue is definitely on your ISP side. I suggest you contact xs4all and see if they do any filtering.

Posted:
Tue Apr 10, 2007 7:57 pm
by SkiToDie
I'm also noticing that a couple of my addresses say that they have sent email, but that I have not received them. Mainly from MySpace and Buy. They always seem to have a reduced count when I check my advanced settings (which I do about once a week), even though I haven't received any emails from MySpace for months now. The weird thing about my Buy address, is that I do receive emails that come from the exclusive sender (their regular ads).
Would it be possible to list the time and date of the last forwarded email for each address on the advanced address screen, similar to the creation date? If so, that might be a big help in figuring out where the problem lies. I am using a Hotmail account, but I check the junk folder regularly, and I don't seem to have any problems with the vast majority of my addresses. I'll try to keep a closer watch on my account for the time being to see if I can come up with more concrete information.
Thank you for the service, it is greatly appreciated.

Posted:
Tue Apr 10, 2007 8:58 pm
by SysKoll
Wells, we already have a time stamp for messages that we use it for throttling. It's updated whenever a message is received by a user in normal conditions. Would that help if the web interface displayed that?

Posted:
Tue Apr 10, 2007 9:25 pm
by SkiToDie
That sounds like it would work. Just some idea of when the last message was forwarded so that I can check my email account and junk folder to make sure it isn't getting filtered or deleted. Thanks.

Posted:
Sun Apr 15, 2007 5:00 pm
by SysKoll
Josh,
That would be a minor change in the web interface, I believe. Your opinion?

Posted:
Mon Apr 16, 2007 1:48 pm
by josh
it would if we're keeping the data -- I know the eaten message log keeps track of the last deleted message, but I'm trying to remember where the last forwarded message time is.

Posted:
Wed Apr 18, 2007 7:37 pm
by SysKoll
Josh,
I believe it's in Users -- we keep the SendThrottleTime column, could we use it?

Posted:
Mon Apr 30, 2007 11:10 pm
by josh
actually yes.