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Good email not being forwarded
Posted:
Thu Sep 14, 2006 9:59 amby emlcc
Numerous tests show every message is set to zero remaining on the first try, and no message is forwarded. Moreover, trusted senders are not getting though. Base mail is tested to work fine, and there are no spam rules on mail server or client. No email since 9/6/2006. Just me? Is there a setting that would cause this behavior?
Posted:
Thu Sep 14, 2006 4:46 pmby josh
Since we moved the server, we've shown up on numerous blocklists -- currently, I'm aware that our server is being blocked by swbell.net and sbcglobal.net, and maybe others. We've requested to be be removed from the ones we know about, but there's not much more we can do.
Another case of friendly fire - discouraging. If you believe this is not the case, please follow up.
Posted:
Fri Sep 15, 2006 2:10 amby emlcc
Josh, perfect reply - I am at sbcglobal.net. Tested other mx which is working fine. Thanks for prompt response.
Posted:
Fri Sep 15, 2006 2:25 pmby josh
I got a notice yesterday that sbc (now AT&T) had removed us from their list, so things should be working again (but I haven't tested).
OK - Now
Posted:
Sat Sep 16, 2006 1:26 pmby emlcc
I can confirm - that was the root cause of the problem. All is well now. Thanks for wonderful support. Ironic, free service has better support than paid AT&T account.
Posted:
Sat Sep 23, 2006 12:30 amby worm
Hi! Apologies if I am posting in the wrong section.
I am having problems with my trusted senders list. I first give out a spamgourmet email address with the counter set at 20. I then add that address to my trusted list. However when the counter passes 20 and thus runs out, the emails are eaten instead of being forwarded. I'm not sure if I am doing something wrong or if there a glitch in the system.
Posted:
Sat Sep 23, 2006 4:21 amby SysKoll
worm wrote:Hi! Apologies if I am posting in the wrong section.
I am having problems with my trusted senders list. I first give out a spamgourmet email address with the counter set at 20. I then add that address to my trusted list. However when the counter passes 20 and thus runs out, the emails are eaten instead of being forwarded. I'm not sure if I am doing something wrong or if there a glitch in the system.
You might be putting an incorrect string in the "trusted list" (do you mean trusted senders?). Please send me or Josh a PM with your sg account and explain what you added where.