I really appreciate the services of Spamgourmet. I receive lots of e-mails via Spamgourmet without problems. The "send e-mail from Spamgourmet"-service however I do not use very often. I used to work, but the last few times (last few months) when I tried it, it did not work. I suspected a problem with the spam-scanner in our company (because of the long - and suspicious-looking - address) and therefore asked our support to help.
We used an address at asecus for testing (I do not write the address here, you will understand from below) and Spamgourmet gave me the following address to use:
+order+BirrerEd+4aa59c0071.cschroeter#a ... ourmet.com
It should appear to come from order.e.birrered (at) spamgourmet (as you can see).
Our support told me that the e-mail has been sent, as they could see from the log (I replaced my real e-mail-address and our domain, it's now somewhere.com):
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Oct 4 10:40:11 infmf02 postfix/cleanup[29383]: 67D7BC1E1E: entry_time=1096879211.939942
Oct 4 10:40:11 infmf02 postfix/smtpd[96301]: 67D7BC1E1E: helo=someserver.somewhere.com
Oct 4 10:40:11 infmf02 postfix/smtpd[96301]: 67D7BC1E1E: client=unknown[136.238.232.38] untrusted=1
Oct 4 10:40:12 infmf02 postfix/cleanup[29383]: 67D7BC1E1E: message-id=<OF279ECA1F.1FC06738-ONC1256F23.002F5AD3-C1256F23.002F9E30@somewhere.com>
Oct 4 10:40:12 infmf02 postfix/qmgr[63010]: 67D7BC1E1E: from=<my_real_address@somewhere.com>, size=1698, nrcpt=1 (queue active arrival_time=1096879211.938670)
Oct 4 10:40:12 infmf02 postfix/cleanup[29383]: 67D7BC1E1E: fullname=, sender=my_real_address@somewhere.com, from=my_real_address@somewhere.com, recip=+order+BirrerEd+4aa59c0071.cschroeter#asecus.ch@spamgourmet.com, prior=, analysis=--FFFFTFF035000FFFFFFTK000TFF000TF--50000000
Oct 4 10:40:12 infmf02 postfix/cleanup[29383]: 67D7BC1E1E: num_local=0 num_remote=1 made_in_mx=0 untrusted=0 precedence=
Oct 4 10:40:21 infmf02 postfix/smtp[53261]: 67D7BC1E1E: to=<+order+BirrerEd+4aa59c0071.cschroeter#asecus.ch@spamgourmet.com>, relay=gourmet.spamgourmet.com[216.218.230.146], delay=10, status=sent (250 2.0.0 i948dtE6018262 Message accepted for delivery)
Oct 4 10:40:21 infmf02 postfix/qmgr[63010]: 67D7BC1E1E: disposition_time=1096879221.075056
But then I received an error message (error 255) from Spamgourmet:
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Delivery Failure Report
Your document: Test via Spamgourmet
was not delivered to: +order+BirrerEd+4aa59c0071.cschroeter#asecus.ch@spamgourmet.com
because: 255
In the log, our admins just saw a regular error message coming from spamgourmet:
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Oct 4 10:40:22 infmf01 postfix/cleanup[25514]: 0221D80EDE: entry_time=1096879222.090502
Oct 4 10:40:22 infmf01 postfix/smtpd[84001]: 0221D80EDE: helo=gourmet.spamgourmet.com
Oct 4 10:40:22 infmf01 postfix/smtpd[84001]: 0221D80EDE: client=gourmet.spamgourmet.com[216.218.230.146] untrusted=1
Oct 4 10:40:24 infmf01 postfix/cleanup[25514]: 0221D80EDE: message-id=<200410040839.i948dvE6018336@gourmet.spamgourmet.com>
Oct 4 10:40:24 infmf01 postfix/cleanup[25514]: 0221D80EDE: subject=Returned mail: see transcript for details
Oct 4 10:40:24 infmf01 postfix/dcc_scanner[95414]: 0221D80EDE: DCC: X-DCC-sgs_public_dcc_server-Metrics: infmf01.somewhere.com 1199; Body=1 Fuz1=1 Fuz2=1
Oct 4 10:40:24 infmf01 postfix/qmgr[53251]: 0221D80EDE: from=<>, size=4174, nrcpt=1 (queue active arrival_time=1096879222.88901)
Oct 4 10:40:24 infmf01 postfix/cleanup[25514]: 0221D80EDE: num_local=1 num_remote=0 made_in_mx=0 untrusted=1 precedence=
Oct 4 10:40:24 infmf01 postfix/cleanup[25514]: 0221D80EDE: fullname=, sender=, from=MAILER-DAEMON@gourmet.spamgourmet.com, recip=my_real_address@somewhere.com, prior=, policy=:, analysis=--FFFFTFF003000TFTFFFTK000TFT000TF--50000000
Final action: None
RBL: passed
Anti-Virus: Kaspersky passed
Malformed: no Attachments: passed
White/Black List: no match
Brightmail: off
DCC: passed STA: metric=3, spam=no
Oct 4 10:40:24 infmf01 postfix/smtp[71516]: 0221D80EDE: to=<my_real_mailaddress@somewhere.com>, relay=136.238.232.38[136.238.232.38], delay=2, status=sent (250 Message accepted for delivery) (policy=--0,DEFAULT) (nrcpt=0)
Oct 4 10:40:24 infmf01 postfix/qmgr[53251]: 0221D80EDE: disposition_time=1096879224.923607
And what the support said:
If the message was sent out ok the problem is not with the Mxtreme. I researched the error 255 and found that it is an unknown error. You will need to communicate with the administrator of the gourmet.spamgourmet.com mail server.
That's what I'm doing now: Has anybody ths same problem? Any idea what could help?
Thanks a lot!
BirrerEd