I'm a devoted (read: paying ) Spamgourmet user and find the service indispensable. I have over 100 SG addresses to date, and have never had any trouble with any of them.
There's a newsletter I read, however, which I've never received through the SG address I gave them. It's from a site called www.opinionjournal.com. I always assumed that they were blocking the xoxy.net address for some reason, and I just ignored it.
Recently, though, I decided to look into it, and received a very thorough reply back from their sysadmin, the gist of which is they are sending it to my address (actually 2 SG addresses I've given them).
Neither have run out down their count, and neither shows ever having deleted a message. The sysadmin there sent me the log files from yesterday, showing delivery to my SG addresses, and some others, all of which I'll block out below:
Apr 12 16:49:42 djoj sendmail[8248]: QAA08246: to=<opinionjournal.20.********@xoxy.net>,<botw.20.********@xoxy.net>,<dowj.6
.******@xoxy.net>,<wsj.20.******@xoxy.net>,<botw.15.********@xoxy.net>,<wsj.t
o.****@xoxy.net>,
delay=00:00:51, xdelay=00:00:07, mailer=esmtp, relay=gourmet.spamgourmet.com. [216.218.230.146], stat=Sent (2.0.0 i3CKnfQ8019754 Message accepted for
delivery)
But I've never received any of the messages they've sent. In both cases, I should be receiving one mail a day, but the record on my SG status page shows:
opinionjournal 20 14 6 0 (max, remaining, sent, deleted)
botw 19 16 4 0 (max, remaining, sent, deleted)
The few sent correspond to the confirmation emails which I received after signing up, and I think in each case one or two messages came through before they stopped. In any case, since I've been signed up at each address for several months, the Sent count should be in the tens or hundreds by now. The fact that neither the Sent nor the Deleted is increasing tells me that this can't be an issue with the email service to which SG forwards, since they're never getting the chance to block it. In any case, that service is Runbox, and they don't do any of the AOL or Hotmail style black-hole deletions of spams without telling users.
Now that I know OpinionJournal is sending them, though, the only thing I can POSSIBLY imagine is that they are somehow being lost between the time SG receives them and sends them on.
Can anyone shed any light on this?
Thanks!!
--Jason
P.S. If it would be helpful to have my user name, I can email or PM it to Josh or an admin.