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exclusive senders containing '+' char in address not working

PostPosted: Mon Aug 19, 2013 10:10 pm
by greatwolf
Take this address for example:

Code: Select all
code+help@foicica.com


If I add that address as an exclusive sender for one of my sg emails and save, that email shows up in exclusive sender column. But when I actually receive email from that address, the title doesn't show that as an exclusive sender and the mail count is decremented by 1. What could be causing this problem?

While it may seem atypical for an email address to have such characters, this does happen if say you're subscribing to a mailing-list system.

Re: exclusive senders containing '+' char in address not wor

PostPosted: Wed Aug 21, 2013 4:07 pm
by josh
I will have to take a look at that.

Re: exclusive senders containing '+' char in address not wor

PostPosted: Fri Aug 23, 2013 6:38 am
by greatwolf
josh wrote:I will have to take a look at that.


Let me know what you find out.

Thanks! :)

Re: exclusive senders containing '+' char in address not wor

PostPosted: Sun Aug 25, 2013 7:26 pm
by josh
try putting a backslash \ in front of the plus sign when you save it -- eg, one+two@example.com becomes one\+two@example.com

Re: exclusive senders containing '+' char in address not wor

PostPosted: Mon Aug 26, 2013 9:30 am
by greatwolf
Thanks, it looks like that did the trick.