Unable to log in?

Posted:
Mon Jul 06, 2009 8:40 pm
by JadeNB
About two days ago, I stopped being able to log in to my Spamgourmet account, using the same password I've always used (I know because it's auto-populated). I had no luck sending a password-reset mail, either (I got a mail saying something like "Invalid user name/e-mail pair"). This persisted for about a day, and then I was able to log on again. Obviously, being unable to access Spamgourmet (which handles most of my e-mail now!) was panicking. Did anyone else experience a similar issue, or was it just some strange thing I did locally?

Posted:
Thu Jul 09, 2009 12:46 pm
by josh
We had a database problem that was related to the move -- fixed it. I imagine everyone had that problem when you did.

Posted:
Mon Jul 20, 2009 4:06 pm
by bbbl67
josh wrote:We had a database problem that was related to the move -- fixed it. I imagine everyone had that problem when you did.
I had this same problem back on July 7th, I know because I had to request a password reset that day. Everything was fine afterward. Now it's happening all over again, 12 days later. Was there another server move?

Posted:
Tue Jul 21, 2009 3:46 pm
by josh
no - everything's working -- can you PM with more details?