Unable to log in?

Use this forum to get help.

Unable to log in?

Postby JadeNB » Mon Jul 06, 2009 8:40 pm

About two days ago, I stopped being able to log in to my Spamgourmet account, using the same password I've always used (I know because it's auto-populated). I had no luck sending a password-reset mail, either (I got a mail saying something like "Invalid user name/e-mail pair"). This persisted for about a day, and then I was able to log on again. Obviously, being unable to access Spamgourmet (which handles most of my e-mail now!) was panicking. Did anyone else experience a similar issue, or was it just some strange thing I did locally?
JadeNB
 
Posts: 1
Joined: Mon Jul 06, 2009 8:37 pm

Postby josh » Thu Jul 09, 2009 12:46 pm

We had a database problem that was related to the move -- fixed it. I imagine everyone had that problem when you did.
josh
 
Posts: 1371
Joined: Fri Aug 29, 2003 2:28 pm

Postby bbbl67 » Mon Jul 20, 2009 4:06 pm

josh wrote:We had a database problem that was related to the move -- fixed it. I imagine everyone had that problem when you did.

I had this same problem back on July 7th, I know because I had to request a password reset that day. Everything was fine afterward. Now it's happening all over again, 12 days later. Was there another server move?
bbbl67
 
Posts: 1
Joined: Fri Feb 22, 2008 2:21 pm

Postby josh » Tue Jul 21, 2009 3:46 pm

no - everything's working -- can you PM with more details?
josh
 
Posts: 1371
Joined: Fri Aug 29, 2003 2:28 pm


Return to Support / Hilfe / ayuda / ondersteuning / ...

Who is online

Users browsing this forum: No registered users and 46 guests

cron