Outage due to bad config, solved

Use this forum to get help.

Outage due to bad config, solved

Postby SysKoll » Wed Mar 01, 2023 4:54 am

We had an outage due to a botched file permission. This outage was preventing connections from a lot of servers using TLS. Including big ones like Gmail, among others.

The problem has been fixed. Tests show that we are now back to the same point as before, at least. Apologies for the disruption this brought to many users (including us!)

Reminder: We still are not compliant with DANE, so email servers that insist on this verification cannot talk to us. We are working to find a solution. Our ISP does not even provide the basic DNS support for the DANE-mandated records, so Josiah is contacting them.
-- SysKoll
Posts: 892
Joined: Thu Aug 28, 2003 9:24 pm

Re: Outage due to bad config, solved

Postby usespamgourmet » Wed Mar 01, 2023 3:40 pm

Hallo syskol.

when did the outage start?

I miss several replies to my emails.

Posts: 1
Joined: Sat Mar 21, 2020 5:48 pm

Re: Outage due to bad config, solved

Postby dciuk » Wed Mar 01, 2023 6:07 pm

From what I have noticed on my account, I think the issue started on the 20th February (either afternoon or evening) or the Morning of 21st February (GMT/UK time)
Posts: 8
Joined: Tue Feb 06, 2018 10:07 am

Re: Outage time frame

Postby mysticturner » Thu Mar 02, 2023 5:58 pm

The range of times I see are that it began at Wed, Feb 22, 4:25 AM (US Central) and ending at Tue, Feb 28, 4:24 AM. The nearly exact TODs on the two make me think that there's a timer someplace that is refreshing at that point, but that's a guess.
Posts: 56
Joined: Sun Jun 12, 2005 6:38 am
Location: Dallas, TX

Re: Outage due to bad config, solved

Postby kylling » Fri Mar 17, 2023 12:09 am

Thank you!!
Posts: 5
Joined: Wed Feb 12, 2020 1:36 pm

Return to Support / Hilfe / ayuda / ondersteuning / ...

Who is online

Users browsing this forum: No registered users and 1 guest